What’s new
Updates to Strata rates to soon take effect
March 19, 2025
Gore Mutual is adjusting Strata rates to support pricing stability and target segment alignment. A rate increase takes effect March 28 for new business and May 27 for renewals.
Make the move to DASH—Gore Mutual’s new standard for auto insurance reporting
March 18, 2025
Gore Mutual is transitioning to DASH exclusively for its driver history reports. If you haven’t already, you’ll want to transition to DASH today to discover the new standard in auto insurance reporting.
Upcoming adjustment to personal property renewal capping
March 17, 2025
Helping your customers achieve rate stability, Gore is introducing rate capping on personal property renewals effective May 7, 2025.
Personal lines
Guidewire print quote feature is now available for personal property
March 04, 2025
You can now streamline your personal property quoting process with Guidewire's print quote feature.
Watch: Thief walks away after spotting Tag etching
March 03, 2025
Auto theft remains a serious threat, but prevention is possible. Watch how a thief walks away after spotting Tag etching on a vehicle window, thanks to our partnership with Tag.
Updates to our CSIO eDocs
March 03, 2025
Gore Mutual is introducing new eDocs standards, including liability certificates for auto policies. The implementation is designed to be seamless, but brokers are encouraged to verify that their systems recognize the updated codes after March 8.
Updates to our personal property wording
March 01, 2025
We're updating our Ontario and British Columbia personal property policies to enhance clarity and align with our DEI values. These updates include new definitions, expanded coverages, and the removal of gendered language.
Commercial lines
Updates to our CSIO eDocs
March 03, 2025
Gore Mutual is introducing new eDocs standards, including liability certificates for auto policies. The implementation is designed to be seamless, but brokers are encouraged to verify that their systems recognize the updated codes after March 8.
Celebrating our shared success: Recent commercial highlights
January 23, 2025
We’re thrilled to share some of our recent commercial successes with you!
Celebrating our shared success: Recent commercial highlights
December 16, 2024
We’re excited to celebrate the momentum we’ve built with some of our recent commercial successes. These achievements showcase the power of our partnerships and the value we can create together.
Gore Mutual adopts CSIO standards to enhance broker integration
December 06, 2024
Gore Mutual is enhancing broker partnerships and customer experiences by adopting the CSIO eDocs standard on December 9, 2024. This update introduces 13 new document codes, improving integration with Broker Management Systems (BMS) and reducing manual processing.
Corporate
Guidewire print quote feature is now available for personal property
March 04, 2025
You can now streamline your personal property quoting process with Guidewire's print quote feature.
Ensuring efficient communication with our Underwriting Team: The importance of entering your Broker Code
March 03, 2025
Discover how entering your broker code can enhance your communication with our Underwriting team and reduce wait times.
Celebrating our shared success: Recent commercial highlights
March 01, 2025
We're thrilled to share some of our recent commercial successes with you.
2024 Financial Results
February 28, 2025
Hear from our Chief Financial Officer, Lyndsay Monk, on our results from last year and our outlook for 2025.
System status
Experiencing technical or system issues? Find out our latest updates and the progress we've made via the table below.
| Issue | Current status |
|---|---|
| Broker statements on GoBroker not available | Resolved – September statements are now available |
| Loss Descriptions that are longer than 60 characters are causing downloads to fail | Resolved - Issue has been corrected and brokers will no longer be impacted by this issue. |
| Gore Mutual was unable to send daily customer auto records to IBC/GISA, resulting in some customers encountering difficulties renewing their license plates | Resolved – we are now able to share customer data with IBC and GISA and customers can now renew their license plates without challenges. |
| Downloads are not being re-triggered if they fail, resulting in brokers manually retriggering failed downloads in Guidewire or calling NUO | In progress – We’ve made improvements, with more work ongoing and you will see a reduction in occurrences. |
| eDocs are failing due to document generation failure | Identified – we are aware of this issue and will provide an update once available. |
| Downloads are not being received, resulting in manual retrieval from Guidewire policy system | In progress – we’ve made improvements but you may experience intermittent issues with downloads. |
Issue: Broker statements on GoBroker not available
Current status: Resolved – September statements are now available
Issue: Loss Descriptions that are longer than 60 characters are causing downloads to fail
Current status: Resolved - Issue has been corrected and brokers will no longer be impacted by this issue.
Issue: Gore Mutual was unable to send daily customer auto records to IBC/GISA, resulting in some customers encountering difficulties renewing their license plates
Current status: Resolved – we are now able to share customer data with IBC and GISA and customers can now renew their license plates without challenges.
Issue: Downloads are not being re-triggered if they fail, resulting in brokers manually retriggering failed downloads in Guidewire or calling NUO
Current status: In progress – We’ve made improvements, with more work ongoing and you will see a reduction in occurrences.
Issue: eDocs are failing due to document generation failure
Current status: Identified – we are aware of this issue and will provide an update once available.
Issue: Downloads are not being received, resulting in manual retrieval from Guidewire policy system
Current status: In progress – we’ve made improvements but you may experience intermittent issues with downloads.