portrait of Kristyn-Ternent

In the latest segment of our Meet Our Underwriter series, we caught up with Kristyn Ternent, one of our talented Senior Commercial Lines Underwriters. Let’s see what she had to say.

How long have you been at Gore Mutual? Can you tell us a little bit about your professional experience?

I’ve been at Gore Mutual for a year and a half and have worked in the insurance industry for 10 years. After I graduated from Wilfrid Laurier University, where I took business with a specialization in insurance risk management, I worked in commercial property underwriting at a large Canadian insurer for nine years.

What are some things you love about working here?

I like the fact that at a mid-sized company you can get more involved with different departments and individuals that are making important decisions. You can see the company vision easier, understand why we make certain choices and see how it’s going to benefit everyone.

I also love Gore Mutual’s rich and exciting history. This year we’re celebrating the company’s 180th anniversary!

What’s your favorite part about being an underwriter?

I really enjoy working with our brokers to come up with unique solutions for our customers. In commercial insurance, we look at things case by case and try to think outside the box to come up with the best solutions we can.

What do you want brokers to know about our Commercial Lines offerings? What areas do you specialize in?

We have a great team of knowledgeable underwriters who are using a flexible, common sense underwriting approach where we’re viewing every risk as unique and thinking outside the box to help our insureds and brokers in any way we can.

I specialize in manufacturing and contracting which are both target classes for us. Manufacturing can be a little bit complex because manufacturers can get involved in working on many types of products for different industries.

How has the commercial department evolved over the last few years?

We’re focusing on using our experience, looking at risks as unique and coming up with solutions for our brokers within our target classes.

We have a lot of knowledge within our team to allow us to expand in some contracting and manufacturing classes that we didn’t look at before.

What’s the best career advice you’ve ever received?

With the environment we’re in today, with technology and how everything’s evolving so fast, we must adapt and not be afraid, because from what I’ve seen it’s brought positive changes.

Also, we can’t know everything, but the key is to know where to find information to help make decisions. Don’t be afraid to make decisions, because that’s how we learn and progress.

What’s something people might not know about you?

I went back to competitive figure skating two years ago. I was a skater growing up and my mom was a professional coach, so that was what I did most of my childhood. But when I went to school and had kids of my own, I stopped for 15 years. I’m happy to be competing again. It’s a way for me to balance everything in my life and it’s a place where I go to have some time for myself. When you’re skating, you don’t really think of anything else.

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