NEXT HORIZON IS HERE

Fueled by investments in talent and technology, our bold strategy to transform is near complete but there’s still more to come.

WE ARE PURPOSE DRIVEN, DIGITALLY LED.

Purpose Driven

At Gore Mutual, we’ve always set ourselves apart as an insurer that does good. Now we’re proudly building on that legacy to transform not just our company but our industry, for the better.

Digitally Led

We prioritize investing in our people, product and pricing, and always embrace innovations that promise a more seamless experience for brokers and customers.

National Insurer

With a transformed and high-performing business model, the latest in dynamic pricing, and stronger-than-ever relationships with brokers, we’ve accelerated our ambition to be a national top-10 insurer.

NEXT HORIZON IS NEAR COMPLETE

We’ve boldly positioned our company to better serve brokers and customers. Here’s a look back at the Next Horizon journey so far:

picture of Gore Mutual event and staff

October 2019

Next Horizon strategy launched signalling our ambition to be a purpose driven, digitally-led national insurer.

March 2020

New leadership team announced to lead Gore Mutual’s 10-year strategic transformation.

December 2020

A commitment to invest more than $50 million in talent and technology.

July 2021

Launched a new operating model for Ontario personal lines, a new national contact centre powered by Amazon Connect and became the first insurer in Canada to launch Guidewire’s full service InsuranceSuite.

July 2021

Grew our business by over 20% across personal and commercial insurance from the previous year.

November 2021

Expanded our operating model beyond Ontario auto to include personal property insurance services for Ontario and British Columbia. This marks 80% completion of the Next Horizon transformation.

February 2022

Our refreshed brand – a virtuous circle of good – represents us a modern mutual.

February 2022

Opens a new office in Toronto’s Financial District.

February 2022

Our purpose: Insurance that does good. It’s the reason we exist.

MORE TO COME

We will complete the initial strategic transformation as we enhance our commercial insurance operating model by the end of 2022.

SHAPING BEYOND THE HORIZON

It is inspiring in how much we have accomplished. But, we need to look beyond the horizon and see what’s next.

Now that we have built a transformational culture, we will look to use transformation as a competitive advantage to become a national insurer and provide brokers and customers a seamless experience with enhanced products and services.

There will be more to come and we will continue to provide updates.