Gore Mutual is committed to protecting your privacy by complying with the laws and regulations under applicable federal and provincial privacy laws in Canada. We identify the purposes for which we will be collecting, using and disclosing your personal information and obtain your consent prior to doing so. You may contact our Privacy Office at 252 Dundas Street West, Cambridge, Ontario, N1R 5T3 or by calling 1-800-601-9773 (ext. 2701).

Collecting, Using and Disclosing Information About You

We collect your personal information from:

We use your personal information for the following purposes (the "Purposes"):

We provide your personal information to:

Limited access

The file containing your personal information will be made available to the authorized employees, contractors or agents of Gore Mutual or of your broker who need to access the information in connection with the Purposes. The personal information will be held primarily in an electronic database.

Your personal information may be stored or disclosed outside of Canada for the Purposes, and while such information is out of the country, it is subject to the laws of the country in which it is held, and may be subject to access by the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.

Providing your consent

By applying for insurance or continuing your business relationship with Gore Mutual through your broker, you provide your consent for the ongoing collection, use and disclosure of your personal information as described in this letter. You may withdraw your consent with reasonable notice to Gore Mutual and your broker; however, by doing so, Gore Mutual may no longer be able to meet your insurance needs.

More on consumer credit reporting agencies

Consumer credit reporting agencies collect and provide information on consumer behavior and credit use. Research indicates this type of information is valuable for helping to determine the risk associated with an insurance request. Numerous insurance companies throughout Canada use similar information to determine premium or product eligibility.

Gore Mutual also uses information derived from these agencies, as one of many underwriting factors to determine your personal property insurance eligibility and/or premium. This information is not used as the only factor.


You have certain rights to access and rectify the information contained in the file held about you and in order to exercise these rights, or if you have any questions, comments or concerns about the collection, use and/or disclosure of your personal information, please contact your broker or our Privacy Officer.